Available 254 files for Hewlett Packard HP Scanjet 3500c Scanner
Select Files
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Chinese Hong Kong
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
SOAR-TW-UST-12057
Operating System
Windows 98-Me-2000-XP
Version
2.0
Language Driver
Chinese Hong Kong
Size Driver
205.1MB
File Name
cue2.0.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: SOAR-TW-UST-12057
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Chinese Hong Kong
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Chinese Hong Kong
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Hong Kong
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Hong Kong
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Chinese Hong Kong
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
126KB
File Name
col4425tc.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Chinese Hong Kong
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Chinese Simplified
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Chinese Simplified
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Chinese Simplified
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
SOAR-306
Operating System
Windows 98-Me-2000-XP
Version
1.0/1.1
Language Driver
Chinese Simplified
Size Driver
76KB
File Name
sj757en.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: China-SOAR-306
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
SOAR-307
Operating System
Windows 98-Me-2000-XP
Version
2.0
Language Driver
Chinese Simplified
Size Driver
205.7MB
File Name
cue2.zip
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: China-SOAR-307
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
SOAR-CN-UST-13828
Operating System
Windows 98-Me-2000-XP
Version
1
Language Driver
Chinese Simplified
Size Driver
108KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: SOAR-CN-UST-13828
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
SOAR-CN-UST-13857
Operating System
Windows 98-Me-2000-XP
Version
1
Language Driver
Chinese Simplified
Size Driver
5.9MB
File Name
sjpatch.zip
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: SOAR-CN-UST-13857
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Simplified
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Simplified
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Chinese Simplified
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical Update for Photo unloader crash HP Gallery and Instant Share failure
Operating System
Windows XP
Version
1.0.0.1
Language Driver
Chinese Simplified
Size Driver
296KB
File Name
hpinstantshare.exe
Observations
Microsoft Windows XP
Description: Resolves the conflict with Windows XP Service Pack 2 that causes a failure in HP Photo & Imaging Gallery when using HP Instant Share.
Installation instructions:
Click the Download button.
When prompted, choose Open to start the download and run the software installer.
Follow the on-screen instructions.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Chinese Simplified
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
127KB
File Name
col4426sc.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
126KB
File Name
col4425sc.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Chinese Simplified
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Chinese Traditional
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Chinese Traditional
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Chinese Traditional
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Traditional
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
SOAR-TW-UST-12057
Operating System
Windows 98-Me-2000-XP
Version
2.0
Language Driver
Chinese Traditional
Size Driver
205.1MB
File Name
cue2.0.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: SOAR-TW-UST-12057
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Traditional
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Chinese Traditional
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Chinese Traditional
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
126KB
File Name
col4425tc.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Chinese Traditional
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Czech
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Czech
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Czech
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Czech
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Czech
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Czech
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Czech
Size Driver
127KB
File Name
col4425cz.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Czech
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Czech
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Danish
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Danish
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Danish
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Danish
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Danish
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Danish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Danish
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Danish
Size Driver
127KB
File Name
col4425da.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Danish
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Dutch
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Dutch
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Dutch
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Dutch
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Dutch
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Dutch
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Dutch
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Dutch
Size Driver
127KB
File Name
col4425du.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Dutch
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Software
Operating System
Mac OS X
Version
8.4
Language Driver
English
Size Driver
104.9MB
File Name
col10835a.dmg
Observations
Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjet 3500 series of Scanjet scanners v.8.4
Operating system(s): Mac OS X
Download file size: 105.0M
System Requirements
Mac OS X 10.2.x, 10.3.x, and 10.4.x
Installation Instructions
Once downloaded, double-click the file, which will extract to a drive icon on the desktop. A window will open showing the contents of the drive. Double click on the installer.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
English
Size Driver
232MB
File Name
col3927.exe
Observations
This is the full software of HP photo and imaging v2.0 for HP scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following HP scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 232.08M
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
English
Size Driver
112KB
File Name
col5377.exe
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that fixes an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 112.15k
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English
Size Driver
442KB
File Name
col10862.exe
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Fixes
The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 441.79k
.
Installation Instructions
The patch will download and expand into your a folder called c:\col10862 and automatically execute. Execution should take place within a few seconds. Once the patch has executed, it will display a message box requesting you retry the scan.
Once the patch has been executed, you may delete the C:\COL10862 with the COL10862.exe file.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.0/1.1
Language Driver
English
Size Driver
81KB
File Name
sj757en.exe
Observations
This update resolves a problem that causes a "Can't Find File" error to happen during install. The file that can't be found is not identified and the install fails. To resolve this issue, please install this update and then re-install the HP Photo and Imaging software.
Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 80.61k
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
English
Size Driver
94KB
File Name
col4549.exe
Observations
This update fixes a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of HP's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using HP director even when Acrobat 6 is installed on the system.
Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 94.11k
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Software Update v1.2 for problems saving PDF and Text files on non-English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
English
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
Fixes a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 5.66M
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
English
Size Driver
859KB
File Name
col1832.exe
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system. This information can be especially helpful if you need telephone support for your HP scanjet scanner or photosmart camera product. Installing this utility before making a phone call to the HP Customer Care Center will help the agent assisting you, and may save valuable time.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Photo and Imaging AOL version 8.0 update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English
Size Driver
190KB
File Name
sj801mu.exe
Observations
This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 190.11k
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
English
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Operating system(s): Microsoft Windows XP
Download file size: 925.55k
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update for HP Gallery and Instant Share failure
Operating System
Windows XP
Version
1.0.0.1
Language Driver
English
Size Driver
296KB
File Name
hpinstantshare.exe
Observations
Resolves the conflict with Windows XP Service Pack 2 that causes a failure in HP Photo & Imaging Gallery when using HP Instant Share.
Installation instructions:
Click the Download now button.
When prompted, choose Open to start the download and run the software installer.
Follow the on-screen instructions.
Operating system(s): Microsoft Windows XP
Download file size: 296.1k
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
English
Size Driver
127KB
File Name
col4425en.exe
Observations
This update fixes an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following HP scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The HP photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Operating system(s): Microsoft Windows XP
Download file size: 126.61k
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
English
Size Driver
311KB
File Name
col9720.exe
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Operating system(s): Microsoft Windows XP
Download file size: 310.66k
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
English
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements
Adds Windows Vista support
Adds 64-bit support
Operating system(s): Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
Download file size: 2.65M
System Requirements
Recommended: Uninstall any previous software/driver for your scanner.
Installation Instructions
Run the downloaded file to install the driver.
On Windows Vista, you may get a Program Compatibility Assistant warning that the program may not have installed correctly. Click This program installed correctly. DO NOT click "Reinstall using recommended settings."
Connect the scanner to the PC after installing the driver.
When the installation has completed, you can delete the downloaded file.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
English American
Size Driver
104.9MB
File Name
col10835a.dmg
Observations
Mac OS X
System requirements: Mac OS X 10.2.x, 10.3.x, and 10.4.x
Description: Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjet 3500 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
English American
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
English American
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
English American
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English American
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Can't Find File Error Update for HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.0/1.1
Language Driver
English American
Size Driver
81KB
File Name
sj757en.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem that causes a "Can't Find File" error to happen during install. The file that can't be found is not identified and the install fails. To resolve this issue, please install this update and then re-install the HP Photo and Imaging software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
English American
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
English American
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
English American
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
English American
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
English American
Size Driver
127KB
File Name
col4425en.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical Update for Photo unloader crash HP Gallery and Instant Share failure
Operating System
Windows XP
Version
1.0.0.1
Language Driver
English American
Size Driver
296KB
File Name
hpinstantshare.exe
Observations
Microsoft Windows XP
Description: Resolves the conflict with Windows XP Service Pack 2 that causes a failure in HP Photo & Imaging Gallery when using HP Instant Share.
Installation instructions:
Click the Download button.
When prompted, choose Open to start the download and run the software installer.
Follow the on-screen instructions.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
English American
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
English American
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Finnish
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Finnish
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Finnish
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Finnish
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Finnish
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Finnish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Finnish
Size Driver
127KB
File Name
col4425fi.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Finnish
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Finnish
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
French
Size Driver
104.9MB
File Name
col10835a.dmg
Observations
Mac OS X
System requirements: Mac OS X 10.2.x, 10.3.x, and 10.4.x
Description: Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjet 3500 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
French
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
French
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
French
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
French
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
French
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
French
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
French
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
French
Size Driver
127KB
File Name
col4425fr.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
French
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
French
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
French
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
German
Size Driver
104.9MB
File Name
col10835a.dmg
Observations
Mac OS X
System requirements: Mac OS X 10.2.x, 10.3.x, and 10.4.x
Description: Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjet 3500 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
German
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
German
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Software
Operating System
Windows 98-98Se-Me-2000-XP
Version
2.2
Language Driver
German
Size Driver
232MB
File Name
col3927.exe
Observations
NOTE: This is an large file (over 220mb) that may take hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
German
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
German
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
German
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
German
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
German
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
German
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
German
Size Driver
127KB
File Name
col4425ge.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
German
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
German
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Greek
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Greek
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Greek
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Greek
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Greek
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Greek
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Greek
Size Driver
127KB
File Name
col4425gr.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Greek
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Greek
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Hungarian
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Hungarian
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Hungarian
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Hungarian
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Hungarian
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Hungarian
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Hungarian
Size Driver
127KB
File Name
col4425hu.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Hungarian
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Hungarian
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
Italian
Size Driver
104.9MB
File Name
col10835a.dmg
Observations
Mac OS X
System requirements: Mac OS X 10.2.x, 10.3.x, and 10.4.x
Description: Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjet 3500 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Italian
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Italian
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Italian
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Italian
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Italian
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Italian
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Italian
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Italian
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Italian
Size Driver
127KB
File Name
col4425it.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Italian
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Italian
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Japanese
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Japanese
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Korean
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Korean
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Korean
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Korean
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Korean
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Korean
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Korean
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Korean
Size Driver
127KB
File Name
col4425ko.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Korean
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Korean
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Norwegian
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Norwegian
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Norwegian
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Norwegian
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Norwegian
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Norwegian
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Norwegian
Size Driver
127KB
File Name
col4425no.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Norwegian
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Norwegian
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Polish
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Polish
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Polish
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Polish
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Polish
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Polish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Polish
Size Driver
127KB
File Name
col4425pi.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Polish
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Polish
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Portuguese
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Portuguese
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Portuguese
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Portuguese
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Portuguese
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Portuguese
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Portuguese
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Portuguese
Size Driver
127KB
File Name
col4425pr.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Portuguese
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Portuguese
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Portuguese Brazilian
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Portuguese Brazilian
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Portuguese Brazilian
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Portuguese Brazilian
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Portuguese Brazilian
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
127KB
File Name
col4425pr.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Portuguese Brazilian
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Portuguese Brazilian
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Russian
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Russian
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Russian
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Russian
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Russian
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Russian
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Russian
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Russian
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Russian
Size Driver
127KB
File Name
col4425ru.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Russian
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Russian
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
Spanish
Size Driver
104.9MB
File Name
col10835a.dmg
Observations
Mac OS X
System requirements: Mac OS X 10.2.x, 10.3.x, and 10.4.x
Description: Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjet 3500 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Spanish
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Spanish
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Spanish
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Spanish
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Spanish
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Spanish
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Spanish
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Spanish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Spanish
Size Driver
127KB
File Name
col4425sp.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Spanish
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Spanish
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
Swedish
Size Driver
104.9MB
File Name
col10835a.dmg
Observations
Mac OS X
System requirements: Mac OS X 10.2.x, 10.3.x, and 10.4.x
Description: Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjet 3500 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Swedish
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Swedish
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Swedish
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Swedish
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Swedish
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Swedish
Size Driver
127KB
File Name
col4425sw.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Swedish
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Swedish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Swedish
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Turkish
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Turkish
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Turkish
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Turkish
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Turkish
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Turkish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Turkish
Size Driver
127KB
File Name
col4425tu.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Turkish
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Turkish
Size Driver
2.6MB
File Name
setup_basic_3500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Access to Official Website Hewlett Packard
Welcome to the HelpDrivers, driver for printers.
Original files: In HelpDrivers, all drivers, manuals, BIOS, etc. are those originally provided by the official manufacturers. Click here to learn more
You can download by either clicking the 'Download' button. From the File Download window, verify that "Save" is selected and click OK.
Do not rename the file you're downloading, it may cause installation problems.